Content moderators – What do they do?
Organizing content is a challenging task. The work is dynamic and based on original case studies, which need the application of tight criteria – all in the service of the online order. Find out who works as a content moderator, what credentials they should possess, and what this position entails!
Content moderator – unveiled
Social networks are well-known for active discussion groups, so are popular forums and other websites that do not moan about the lack of comments. This ease of communication is made possible by free and constant exchange of opinions and points of views. However, occasionally, there are crude debates, spam, threats, bullying, or so-called ‘trolling’ activities. Most internet users are probably familiar with circumstances like this.
A content moderator is an individual responsible for reviewing and evaluating user-generated content on various online platforms, such as social media networks, websites, and forums.
The primary role of a content moderator is to enforce community guidelines and policies by assessing the appropriateness and legality of content submissions, including text, images, and videos.
Content moderator – duties
Most frequently, content moderators are unpaid volunteers who run Facebook groups. These could also be active forum users who have acquired more privileges as a result of their participation and experience. We do, however, make a distinction between professional staff members who handle conversation etiquette for the requirements of well-known websites. These individuals typically play another duty, such as copywriters, ghostwriters, or content writers, and moderation is just one of their responsibilities.
The way the job of a content moderator is organized depends on the organization and is mostly influenced by the website’s uder-generated contents. Also, the necessary skills vary, mostly because professional content moderators typically have strong writing skills and philology degrees (the study of the history of language, in particular the historical study of literary and canonical texts). However, you must keep in mind that there are no set norms in such an area of business that is evolving so quickly. The volunteer content moderators, on the other hand, are not required to adhere to any set criteria.
The word ‘content moderator’ covers a wide range of responsibilities, including managing popular websites with a global audience as well as local pro bono jobs.
Check out other professions such as:
- Content specialist
- Content manager
- Content writer
Will the role of content moderator gain prominence with time?
Most definitely. The Internet is becoming a greater and more popular platform for communication, and businesses are becoming more aware of the importance of maintaining a professional image, which is reflected in the booming content industry.
Start your language studies now if you’re thinking about becoming a professional content moderator, mainly because more portals and businesses will emerge, creating more career opportunities for content moderators. As a species, we have been working for a while now to establish culture and etiquette on the Internet.
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